Throughout the world, organisations have traditionally addressed their training and development needs in a somewhat piecemeal manner. However, there is now overwhelming empirical research which indicates that a more systematic and integrated approach to change is a cornerstone of many successful and sustainable companies.
In turn, this broad philosophy rests upon the following three fundamental principles:
- To be successful, any change programme has to be tailor-made to suit the needs of the organisation and should involve the active participation of the client in its delivery
- To be successful, such a change programme must focus not only on the immediate needs identified, but also ensure that the overall culture of the organisation is conducive to the continued reinforcement of the change envisaged
- To be successful, such a programme must involve a combination of teaching methods, ranging from the traditional lecture to interactive case studies, role plays, video feedback, and so on. The overall purpose is for the client to develop into a Learning Organisation, one that would meet the challenges of a globalised environment