Leadership Centre

Our Philosophy

Throughout the world, organisations have traditionally addressed their training and development needs in a somewhat piecemeal manner. However, there is now overwhelming empirical research which indicates that a more systematic and integrated approach to change is a cornerstone of many successful and sustainable companies.

In turn, this broad philosophy rests upon the following three fundamental principles:

  • To be successful, any change programme has to be tailor-made to suit the needs of the organisation and should involve the active participation of the client in its delivery
  • To be successful, such a change programme must focus not only on the immediate needs identified, but also ensure that the overall culture of the organisation is conducive to the continued reinforcement of the change envisaged
  • To be successful, such a programme must involve a combination of teaching methods, ranging from the traditional lecture to interactive case studies, role plays, video feedback, and so on. The overall purpose is for the client to develop into a Learning Organisation, one that would meet the challenges of a globalised environment

PROGRAMME

Open Programme (ideal for individuals)

Main Purpose

This programme is open to all corporates and prepares participants aspiring to be promoted to supervisory or managerial levels by providing them with a broad foundation in the management and leadership areas.

Overview

  • Our Open Programme allows delegates the opportunity to
    interact with world-class faculty and thought leaders, while
    collaborating with peers from different companies and
    industries.
  • Our programme is highly inspirational and is designed to
    have a maximum impact with a strong emphasis on active
    learning, sharing of best practice, and implementation of
    practical applications.
  • The use of technology and a blended learning approach is
    also a key part of the CTI experience to underpin and
    deepen the process learning.
  • This programme is MQA approved and is HRDC refundable.

Programme Content

  • Discovering and Mastering Yourself
    Learn that Self-Awareness is the characteristic we should all possess – Discover your personality, aptitudes, interests, values, needs, motivations, and goals.
  • Essential Accounting & Finance
    Learn how to analyse the accounting transaction of a company.
  • Effective Business Communication
    Learn to identify the fundamentals of communication and methods of communication. Learn how to assess the financial statement of a company.
  • Effective Interpersonal Communication
    Master the principles of all sound interpersonal and communication skills.
  • Essential Marketing
    Explore how marketing concepts are being applied within your organisation.
  • Change Management
    The aim of this course is to provide participants with an appropriate understanding of how change operates and the necessity of engaging in change management strategies.
  • Managing in the Digital Age
    The aim of this course is to enable aspiring managers to better analyse and understand the challenges that companies face as technology is reshaping the business landscape.
  • Essential Economics
    Explore the market environment of business and apply economic analysis to day-to-day business decisions such as production, pricing, and market entry.
  • Effective Customer Care
    Grasp fully the concepts of service and its challenges- Identify and understand the needs and expectations of customers.
  • Leading Projects
    Put into practice the internationally recognized project management framework produced by the project Management Body of Knowledge (PMBOK).
  • Essential HR and Performance Management
    Understand and comprehend the key elements of human resource management.
  • Leading and Building High Performance teams
    Understand what it takes to become a successful leader or manager – Realize the importance of teams – Understand how teams are formed – Understand how teams operate successfully.

Timetable

Customised programme (Drive Organisational Change)

Main Purpose

This programme is designed to meet the specific needs of your organisation. A tailored solution is developed from our wide-range of business and leadership modules based on your specific requirements. We must first spend time understanding the business challenges and culture of your company. We the work with you to select the relevant modules, learning materials, guest speakers and case studies that meet your training needs.

Overview

Major benefits of a customised programme include:

  • Finding solutions to specific problems with the company.
  • Developing a common language within the organisation.
  • Building cross-functional awareness within the company.
  • Our customised programme allows delegates the opportunity to interact with world-class faculty and thought leaders, while collaborating with peers from within their organisation.
  • Our programme is highly inspirational and is designed to have a maximum impact with a strong emphasis on active learning, sharing of best practice, and implementation of practical applications.
  • This programme is MQA approved and is HRDC refundable.

Programme Content: ‘Soft’ Programmes

  • Discovering and mastering yourself
  • Effective interpersonal communication
  • Effective customer care
  • Effective business communication
  • Leading and building high performance
  • Change management
  • Organisational behaviour
  • Stress and communication in the workplace
  • Coaching and mentoring

Programme Content: ‘Hard’ Programmes

  • Managing in a technological environment
  • Managing in a legal context
  • Finance for non-financial managers
  • Strategic Management
  • Strategic Selling
  • HR and performance management
  • Project Management
  • Essential Marketing
  • Essential Economics
  • Effective business operations

Testimonials

“The internal progression and continuous development of our Management Team is a key lever of our strategy. And partnering with CTI for ACE, our Signature Management Development Program has been valuable to the Rogers group. We believe CTI brings a unique offering to Corporate Mauritius in terms of high quality programs, calibre of its facilitators, and flexibility to customize the content to our context, while adding a local Mauritian flavour”. 

Manish BundhunChief Human Resources Executive - Rogers

“We have partnered with CTI since 2008 for various leadership development programmes. They have exceeded our expectations in what they have delivered.

Eddy Jolicoeur Group Head of Human Resources - Mauritius Commercial Bank

Our groups gained a strong understanding of the managerial skills and the team spirit was strengthened. Great stuff! Strongly recommended.

Jacques Harel CEO - Blanche Birger

“My LCP experience was literally life-changing since it not only taught me leadership concepts through a series of real-time examples, case studies, role plays and team activities, but it also got me stuck on a particularly intriguing take-home lesson: true leadership starts with me… not with others.”

Deepa JauffretManager - Avipro Co Ltd

“The program was tailored for our specific managerial needs and was a good balance of practical & theory learning. The instructors were knowledgeable, used interactive teaching methods and connected well with us.”

Priscilla LeungProcurement & Shipping Manager - MCFI LTD (Harel Mallac)

“Charles Telfair is one of the best learning universities in the country and I highly recommend you to enroll for a course there if you wish to build up your knowledge in Management & Leadership.”

Bernard Oxenham Central Operations Supervisor - Mauritius Commercial Bank